Privacy Policy

Last Updated: 3/3/2026

1. Introduction

Crenest Link Solutions LLC (“Company,” “Crenest,” “we,” “us,” or “our”) is a limited liability company organized under the laws of the State of Wyoming, United States of America, with its principal business operations located at 12308 Cypress Spring Rd, Clarksburg, MD 20871.

We are committed to protecting the privacy and confidentiality of the personal and business information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information obtained through our website, services, virtual assistant solutions, and related business operations (collectively referred to as the “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information that you voluntarily provide and information automatically collected through your interaction with our Services.

2.1 Personal Information

We may collect personal information including, but not limited to:

• Full name

• Email address

• Postal/mailing address

• Telephone number

• Company name

• Tax identification number

• Business website URL

• Job title and professional information

• Account login credentials

• Payment information (processed securely through third-party payment processors such as Stripe)

Payment processing information is handled through secure third-party payment gateways, and we do not store complete payment card details on our internal servers.

2.2 Usage and Technical Information

When you access our website or Services, we may automatically collect:

• Internet Protocol (IP) address

• Browser type and version

• Operating system

• Device identifiers

• Pages visited and time spent on pages

• Date and time of visits

• Referring website addresses

• Interaction data with website features

This information is collected through cookies, server logs, tracking technologies, and analytics tools.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to:

• Improve website functionality

• Analyze website traffic and usage trends

• Enhance user experience

• Personalize content and services

Users may refuse or disable cookies through their browser settings. However, disabling cookies may limit certain features or functionality of the Services.

3. Legal Basis for Processing (Where Applicable)

If you are located in jurisdictions such as the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, we process personal information based on one or more of the following legal grounds:

• Performance of a contract with you

• Compliance with legal obligations

• Legitimate business interests

• Consent where required by law

4. How We Use Your Information

We use collected information for legitimate business purposes including:

• Providing, operating, and maintaining our Services

• Managing customer accounts and service subscriptions

• Processing payments and billing transactions

• Communicating with clients regarding service updates, support, and contractual matters

• Improving and optimizing website performance and service quality

• Conducting analytics and service performance monitoring

• Preventing fraud, unauthorized access, and security threats

• Complying with legal obligations and regulatory requirements

• Enforcing our Terms of Service and contractual agreements

We do not use personal information for purposes incompatible with the purposes disclosed in this Policy without obtaining additional consent where required.

5. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share information under the following circumstances:

5.1 Service Providers

We may disclose information to trusted third-party service providers who perform services on our behalf, including:

• Payment processors (e.g., Stripe)

• Hosting providers

• IT and technical support providers

• Analytics and marketing service providers

These service providers are contractually obligated to protect your information and use it only for authorized purposes.

5.2 Legal Compliance

We may disclose information if required to:

• Comply with applicable laws and regulations

• Respond to lawful government requests or court orders

• Protect our rights, property, or safety

• Investigate fraud or security violations

5.3 Business Transfers

In connection with a merger, acquisition, restructuring, asset sale, financing transaction, or transfer of business operations, personal information may be transferred as part of the transaction, subject to confidentiality obligations.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

• Encryption of sensitive data in transit

• Secure servers and access controls

• Restricted access to authorized personnel only

• Regular security monitoring and risk assessments

However, no data transmission over the Internet or electronic storage system can be guaranteed to be 100% secure. Users are responsible for safeguarding their account credentials and preventing unauthorized access to their accounts.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this Policy

• Comply with legal, accounting, and regulatory obligations

• Resolve disputes

• Enforce agreements

When information is no longer required, we securely delete or anonymize it in accordance with applicable laws.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access personal data we hold about you

• The right to request correction of inaccurate information

• The right to request deletion of your personal information

• The right to restrict or object to certain processing activities

• The right to data portability (where applicable)

• The right to withdraw consent, where processing is based on consent

• The right to opt out of marketing communications

Requests to exercise these rights may be submitted by contacting us at:

Email: privacy@crenest.com

We will review and respond to verified requests in accordance with applicable data protection laws.

9. International Data Transfers

If you access our Services from outside the United States, your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.

By using our Services, you consent to such cross-border data transfers where permitted by law.

10. Third-Party Links

Our website or communications may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

11. Children’s Privacy

Our Services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child without proper consent, we will take steps to delete such information in accordance with applicable law.

12. California Privacy Rights (If Applicable)

If you are a resident of California, you may have rights under the California Consumer Privacy Act (CCPA) and related regulations, including:

• Right to know categories and specific pieces of personal information collected

• Right to request deletion

• Right to opt out of the sale or sharing of personal information

• Right to non-discrimination for exercising privacy rights

We do not sell personal information. Requests may be submitted via email at privacy@crenest.com.

13. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements or business practices.

Material changes will be posted on this page with an updated “Last Updated” date. Continued use of our Services after updates constitutes acceptance of the revised Policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Crenest Link Solutions LLC
Address: 12308 Cypress Spring Rd, Clarksburg, MD 20871
Phone: (727) 292-1008
Email: info@crenest.com
Privacy Email: privacy@crenest.com